How to Give and Receive Feedback with Purpose, Grace and Dignity
Target Audience
– Division 2 & 3 Officers or Executive, Junior Executive & Support Staff.
Course Objectives
At the end of the programme, you would be able to:
– learn simple techniques to give feedback with purpose
– practice how to receive feedback with grace and dignity
– gain knowledge on how to overcome defensiveness
Course Duration
1 day (8 hours), 9:00am – 5:00pm.
_____________________________________________________________
Course Content
The workshop will emphasize practicing the skills taught using interactive sessions like role plays.
- What is feedback?
- Why is it important to give and receive feedback?
- Developing clear sight and Recognising blind spots.
- Types of feedback.
- Giving Feedback with Purpose
- Receiving Feedback with Grace and Dignity
- Reflection
- Decision Time
Training Methodology
Highly interactive, activity-based training with discussion sessions, lectures and role plays where participants will get a chance to practice in a low stress peer environment new skills they can use to make presentations.
