Social Etiquette Skills (Part 1)

Target Audience
– Division 2 & 3 Officers or Executive, Junior Executive & Support Staff.

Course Objectives
This interactive workshop will help participants to :

  • interact with people at the table comfortably, courteously and graciously
  • develop good communication skills

Course Duration
1 days (8 hours), 9:00am – 5:00pm.

Public Run Class Date/s

To be confirmed

Fees: $265 per pax

Village Hotel Bugis, Singapore
390 Victoria Street, Singapore188061


Course Content

A theoretical and practical introduction on:

Communication Skills (Verbal & Non-Verbal)
Meaning of business communication skills
Effective methods of business communication
Barriers of effective communication
Active Listening

Dining Etiquette
Your responsibility as a host/guest
Napkin Etiquette
When, how and what to order
Holding your cutlery properly
Knowing which silverware to use
How to indicate you have finished your meal
The best of good manners at the table
Conversation starters at the table

Interview Skills for Job Applicants (case example)
Pre-Interview Preparation (Attire, hygiene and behaviour)
Common Questions ask by interviewers
Post Interview (What to say and do after the interview)

Creating a Lasting Impression