The Power of Systems Thinking

| April 15, 2019

The discipline of Systems Thinking is the art and science of understanding and tackling complexity. So when do we use Systems Thinking? Today’s organisations usually face issues that are multi-faceted and multi-disciplinary. One soon realises that these issues are inter-related – today’s customer service problem is linked to yesterday’s administration processes, to last month’s sales promises and to last year’s R&D efforts. To this end, the Systems Thinking workshop worked towards greater applicability. Through real case study, the participants learnt how to apply Systems Thinking with a particular slant on problem solving. The benefits are endless !

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